View Cart

Items : 0Total : $0.00


Shipping & Returns

Enjoy flat $7 shipping on all orders in the Domestic US!

All orders placed on republicofpaws.com will be processed within 2 business days and will be shipped using UPS Ground or the United States Postal Service.

Expedited shipping is available - All orders requiring expedited shipping must be placed over the phone. Please contact customer support to receive a quote on current expedited shipping rates.

Flat UPS Shipping to Canada

Republic of Paws offers flat UPS shipping to Canada for $24.95. To ship to Canada, select the "UPS to Canada" option in the shipping drop down at check out.

Yes! We Ship Internationally!

Republic of Paws can ship anywhere that UPS or USPS delivers. If you are an international customer interested in having an order shipped overseas, please click here to complete our quote submission form. Once your address, desired delivery date, and products of interest have been received, a representative will contact you with a quote and can handle your transaction right over the phone!

Please Note: Republic of Paws provides estimates based on current UPS or USPS rates and posted delivery time frames. When shipping overseas, please allow additional time for customs delays.

Order Cancellations
Please note that our system is designed to get orders out to you as soon as possible. Many orders ship the same day that they are placed. For this reason, we cannot cancel an order once it is in the system. If you contact us prior to your order having shipped, generally 4-6 hours after your order is placed, and we are able to provide exception to this rule, a $5.00 cancellation fee will apply to cover processing charges. Please review your orders carefully prior to submitting or call us at 719-387-0907 if you need assistance.

Return/Exchange Policy
Republic of Paws can offer a refund or exchange for items purchased through this website that are received within 15 days of the delivery date.

Items sent back for a return or exchange must meet the following criteria:
  • The product is unused and in original packaging and possessing all original tags. Perishable products such as pet treats and spa products must be unopened/sealed to qualify.
  • The product is returned within 15 days of shipping delivery date
  • The product is free of any signs of pet hair, dander, or use. *Please understand that many of our customers have allergies to cats and many breeds of dogs, so we must ensure that every product sold is free of hair and allergens. Current regulations also prevent the resale of used pet products due to the spread of germs and disease. Once a product has been in contact with pet hair, germs, or dander, it cannot be re-stocked with other unused products or resold as new. Please use the Sizing Guides on this website to ensure best fit prior to placing an order or contact us for assistance as we cannot provide exception to this rule.
The consumer is responsible for all shipping costs associated with a return or exchange for any reason other than products damaged during packaging or the delivery process or delivery of incomplete or incorrect products. Please see instructions below for arranging a return or exchange.

Manufacturer's Warranties
Republic of Paws is not responsible for any claims or statements made by the manufacturers of the products sold on this website. Any requests for a refund or exchange of a product based on a manufacturer's claim or warranty must be directed to the manufacturer via the contact information posted on the product's tag or label. If you cannot locate contact information for the manufacturer, please contact us and we will provide this information to you.

Returns
A refund for a return will be credited to the original payment method less a 15% restocking fee unless otherwise authorized by Republic of Paws. All returns must meet the above noted criteria for a return/exchange, must include a note indicating the reason for the return, and must be sent back to the following address:

Republic of Paws
Attn: Returns
129 N. Wahsatch Ave.
Colorado Springs, CO  80903

Customers who opt for a straight return will receive a coupon code for 15% off future orders to help offset these undesirable costs.

Exchanges
Products may be exchanged for another product(s) of equal or greater value without a restocking penalty. To arrange an exchange, you must place an order for the new item(s) and then In the "additional instructions" box at checkout, please note the items that are being sent back for the exchange. We will ship your new order to you. After your returned items have been received, we will verify that the items are in saleable condition and will then issue a credit to the original payment method for the returned products. The customer is responsible for the cost of shipping on the original order as well as shipping on the new items unless otherwise authorized by Republic of Paws.

All items sent back for an exchange must meet the above noted criteria, must include a note indicating that it is an exchange, and must be sent back to:

Republic of Paws
Attn: Returns
129 N. Wahsatch Ave.
Colorado Springs, CO  80903

Refused Orders
If an order is refused delivery by the consumer, Republic of Paws retains the right to issue a partial refund to recover the cost of processing, shipping, and restocking fees.

Damaged, Lost, or Stolen Products
If a product ordered through this website is damaged prior to delivery to you the consumer, Republic of Paws may replace the product or issue a full refund. To report a damaged product, please contact Customer Support upon receipt of order to make arrangements for a replacement or return. Damaged products must be reported within 7 business days from ship date.

If a product is lost or stolen during the delivery process, Republic of Paws may issue a replacement or refund subject to arrangements with the shipping provider and agreed upon terms. Please contact Customer Support to report a lost or stolen product within 7 business days of ship date.

For additional information, please review our terms and conditions.